Support

We're a small team and we read everything. Expect a reply within 1–2 business days.

📮 Contact us

Questions, bug reports, feedback, feature ideas — email us and we'll get back to you.

leolin1242@gmail.com

🐛 Reporting a bug?

Please include your device model, iOS version, the App version, and what you were doing when the issue occurred. Screenshots help a lot.

Frequently asked questions

Does ProfitReps need an internet connection?
No. ProfitReps is fully offline. Every training mode, the simulator, and all of your progress work without any connection — on a plane, in the subway, anywhere.
Do I need to create an account?
No. There are no accounts, no sign-ups, and no logins. Open the app and start training.
Where is my data stored?
Everything — your Number Score, streaks, achievements, and settings — is stored locally on your device. Nothing is ever uploaded. See our Privacy Policy for details.
Can I sync my progress across devices?
Not currently. Because ProfitReps is fully offline with no accounts, progress lives on the device where you train. Device-level backups (like iCloud device backup) may preserve your data when you restore or migrate to a new device.
How do I reset my progress?
You can reset your progress from the app's Profile/settings area, or delete and reinstall the app for a completely fresh start. Note that resetting is permanent — we have no servers and cannot restore lost progress.
What is the Number Score?
The Number Score is an adaptive 0–1000 rating of your numerical fluency. It blends accuracy, speed, question difficulty, and balance across your 10 skills, with ranks running from Rookie to Tycoon. It moves with your recent performance, so consistent daily reps are the best way to raise it.
Is the business content real financial advice?
No. All scenarios, simulations, and feedback are simplified training exercises for educational purposes only — they are not financial, investment, or professional advice. See our Terms of Service.
How do I request a feature?
Email us at leolin1242@gmail.com with the subject "Feature Request". We genuinely read and consider every idea.